The Breezeline return process is simple and straightforward. You can follow the steps online, and the process will take care of itself. The pickup of the package can be tracked with a given tracking number, so you know exactly where it is.

Breezeline: Background

Atlantic Broadband was formed in 2004 as a spin-off of Charter Communications and it adopted the Breezeline brand name on January 10, 2022. Its predecessors, from whom it acquired the properties, include MetroCast, G Force Cable, Charter Communications, and WOW!. ..

Breezeline, the eighth-largest cable operator in the United States, today serves around 707,000 customers across 12 states. Its headquarters is located in Quincy, Massachusetts. The President of Breezeline is Frank Van Der Post.

Breezeline has just released a new app called My Breezeline that allows customers to get all the information they need about their account, such as customer care, account history, payment options, tracking of subscriptions, product use tutorials, and more. This app is a great way to keep track of your progress and make sure you are getting the best service possible.

Procedure To Be Followed For Equipment Return

Breezeline has made the return of equipment convenient by setting up a procedure that can be followed at home by the customer himself. The process can be done online, and the pickup tracking is done using the tracking ID. The instructions for the procedure are detailed below: To return an item you’ve purchased from Breezeline, follow these simple steps:

  1. Log in to your account
  2. Click on “My Account”
  3. Under “Return & Exchange” on the left-hand side, click on “Return Items”
  4. On the next page, under “Return Instructions,” click on “Set Up My Return.”
  5. Follow the instructions to complete your return! ..

Tracking numbers are important for keeping track of a service. ..

Any equipment should be returned within 10 days once it is disconnected or any change of service is requested. That would avoid the chance of being billed for the equipment not returned. ..

Breezeline will send an email once the package is received. If there are any concerns, the customers can always reach Breezeline Customer Care.

Why Does Equipment need To Be Returned?

The first reason is that the subscribed services can be canceled or changed according to the customer’s demands. The second reason is that the equipment may not meet the customer’s needs. ..

What If The Equipment Is Taken On Lease?

If the Breezeline service is disconnected, the customer will be directed to the equipment return portal, where he will have to do all the steps in the procedure listed previously. All of the pieces of equipment leased from Breezeline along with all of the original parts need to be returned.

In The Case of a Change in Service

If the customer has requested a change in service/subscription, he will be directed to the link for a different reason. In this case, only the specific equipment directed needs to be returned. ..

Atlantic Broadband was great during the Covid-19 crisis. They had a high number of customers, and they knew how to meet the expectations of the general public. Breezeline was very helpful in helping customers with their timely response. In that way, returns were made easy just by sitting at home, instead of going to the store. Breezeline hired professionals to pick up the equipment when it was returned.

The Breezeline website has instructions on how to return any equipment, and also contact information for customer service. The website also has a return tracking system, so customers can be sure they are returning the equipment they need. My Breezeline app also helps customers with various services, such as returns and replacements.

If you have disconnected from the service, then all the equipment leased should be returned. If you have opted for a change of service or are directed to the equipment return portal by Breezeline for a different reason, then only the equipment considered needs to be returned.

We offer a prepaid UPS shipping label for each set of equipment to be returned. If you have any questions, please do not hesitate to contact us.

We would like to ensure that you have the original parts for your device, such as the power cable, remote, etc. ..

We offer a return policy that allows customers to return any equipment they own within 30 days of purchase.