B&H Cell Phone Return Policy

Items bought from the B&H store can be returned within 30 days from the initial purchase. It can be returned in person, through the mail, or on the website.

Terms and conditions of return policy

The terms and conditions related to the return policy of the company we are here talking about is B and H. So the terms and conditions for the same are mentioned below here:- -If you are not satisfied with your purchase, you can return it within 30 days of receiving it for a full refund, minus any shipping costs. -You must notify B&H customer service within 30 days of receiving your purchase if you want to return it for a refund or exchange. -Items must be in their original condition and packaging. -B&H does not offer refunds on digital items, gift cards, or products that have been personalized or altered in any way. ..

If you have a product that you would like to return, please follow these steps:

  1. First, make sure that the product you are returning is in the same condition as when it was sold. If it is not, please contact us so we can help you get your product back in the same condition as when it was sold.
  2. Next, return the product to our store in its original unaltered box, which includes all packing material, blank warranty cards, manuals, accompanying free items, and accessories.
  3. If an item is missing or there’s a defect in the merchandise, please return it within 2 business days and we will refund the original purchase price and not the shipping and handling fees.
  4. Finally, be sure to include any documentation that you may have for this product such as receipts or customer service tickets if they exist. We want to make sure that you have everything needed to support your claim!

How to return an item? 

There are various ways through which you can return a product to the company called B&H. For that, you have many options available and you can simply choose one of them as per your choices and preferences. So here are the ways in which you can return the items to the B&H company mentioned below: -You can mail them back to the company. -You can take them back in person to one of their stores. -You can use their online return process. ..

In person, by mail, through online channels:

  1. Get to know me better.
  2. Let’s chat about your life and career.

The various methods of returning a product to the company are as follows: -If you have any doubt related to how to return specifically by any of the single formats mentioned above, then keep reading because everything is explained in detail ahead.

How to return In-person? 

-Your passport -Your driver’s license -Your social security card -Your voter registration card -Your proof of insurance If you want to return it by mail, then the following items should be included:- -Your passport -Driver’s license -Social security card -Proof of insurance

The cell phone that needs to be returned in its original packaging and receipt. Once inspected, the item will be accepted by the store. This return method is only accepted in B&H’s Returns Department as a part of their New York Superstore.

How To Return Through Mail? 

To return a product, please follow the steps below:

  1. Log in to your account and select the “returns” tab.
  2. Click on the “returns” link under the “products” section.
  3. Enter your order number and the product you would like to return.
  4. Click on the “returns” button.

To start the return process, call the call center using this number 800.221.5743. The representative will provide a Return authorized number that needs to be written while mailing the package Place the item into its original packaging and address the package, RMA number and mail it to the following addressAttn: Return Department B and H Photo Video Inc 400 Cedar Lane Unit 78Florence NJ 085182899

How To Return Online? 

To return a product through online, follow these steps:

  1. Go to the product’s website and find the “Returns” link.
  2. Fill out the form with the information you received when you purchased the product, including your order number and reason for returning it.
  3. Click on “Submit Return Request.”
  4. Your return will be processed within two business days and you will receive a refund in the same form as your original payment. ..

If you have an eligible return in progress, you will be prompted to finish the return. If you do not have an eligible return in progress, you will be prompted to create one. ..

Via the Live Chat Function, you can easily communicate with customer service representatives. This is a great way to get help with any questions or problems you may have. ..

At the right corner of the page click on the live chat tabThen click on the Order I’ve Placed and fill out the required fieldsStart the B&H Return Process via the Company’s WebsiteOnce you have filled out the RMA request, pack the product along with the RMA number and send it to the company address.

Refunds & Credits

Refunds will be issued through the original mode of payment. The credit will appear in your account within 5-7 days and within 10 business days in case of check payment.

The B and H phone return policy has a 30-day return window. The phone that has to be returned should be in a brand new condition with its original package including all the packing material, blank warranty cards, manuals, accompanying free items, and accessories. The return can be done in person or through mail or the website. Refunds will be made through the original mode of payment. However, the shipping and refunds are not refundable.

Frequently asked questions 

  1. What are the refund policies?
  2. How do I get a refund?
  3. What are the refund policies? ..

It takes about 5 to 7 working days for a refund to be processed through the original mode of payment. If the payment was done by cheque, it will take about 10 business days for the refund to be processed.

Yes, you can return the phone without its original package. ..

B and H will only accept the return in its original packaging which also must include the packing material, blank warranty cards, manuals, accompanying free items, and accessories.

Yes, you can return the phone after 1 month of its purchase. ..

The B and H return policy allows customers to return their items within 30 days from the day of purchase.

Yes, you can receive a refund on the shipment.

Shipment and handling fees are not refundable. You will only receive a refund on your returned item if the item is defective or if the return is due to our error. ..