The store is a great place to visit for sports enthusiasts. They have a return policy that is much better than any other sports store.

Hibbett has a return policy that allows buyers to have up to two months, 60 days to return an item, no matter how it was bought. Returns are possible even if the buyer did not purchase the product in-store or online. The return window starts counting from the order’s shipping date, not the day the good is received.

Sports Equipment and Products Returns

Hibbett’s returns can be done through two means: through the mail or at their physical store.

Returning through the mail

To return your purchase through the mail, you’d need to fill out their online form with details like your name, order number, email, billing address, Zip code, etc. The order number stands in place of proof of purchase. You’d have to print out the shipping label and attach it to the package you plan to return. Using this method does not attract shipping, returning, or restocking fees.

If you have purchased the product online, you can return it by mail. If you have not purchased the product online, this service will not be available to you. ..

Returning to the physical store

If you have any questions, please contact our customer service team at 1-800- Hibbett (1-800-853-4357).

Product Condition for Returns

If you buy something at Hibbett and decide you don’t want it, be sure to return it in its original packaging and make sure it looks brand new. The store only wants products that look new when they’re returned, so don’t worry if the product has been used or the packaging is torn. ..

When returning clothes, it is important to keep in mind the following guidelines: -Clothes should be unwashed and unworn. -Items other than clothes should be removed from their wrapping. -Sports equipment should be returned to the manufacturer for inspection and not to Hibbett. ..

Products that cannot be returned

Hibbett Sports is limiting the number of returns that customers can make per year. Items that have been customized, used, taken out of their package, or even things that exceed a particular size category are not eligible for return. ..

Some items cannot be returned to the store because they were purchased online and cannot easily be shipped back. Items that have a manufacturer’s warranty cannot be returned to Hibbett, but a warranty claim can be made by contacting the manufacturers. ..

Despite the fact that there are a lot of things that can be returned, it is important to be sure if your purchase can be returned. Customer support can help you with this if you contact them beforehand.

How refunds are issued at Hibbett

For in-store purchases, refunds are made using the original payment method, but if you paid with a debit card or check, cash is given instead. It will take up to 14 business days for your order to be processed, but it might take up to 30 days for your financial institution to transfer the funds. ..

Online purchase refunds are available through the original payment method, but debit card payments are refunded in cash. If you return the item via mail, it will be sent to the credit card used for the original purchase. It will take seven days for your return to be received, five days to be processed, and a confirmation email sent. The application of funds to your account depends on your financial institution and may take up to 30 days.

Can I make a return after the specified 60 days?

You can still make a refund; however, you will not get a full refund in cash as the window has passed. Instead, you get a partial return in cash and a full refund in-store credit. You cannot return it by mail, however.

Can I exchange goods at Hibbett?

You can’t exchange items that have color or size issues when you buy them online. You have to mail them back or go to the store for a refund. Then, you can use this refund to order what you want. ..

Does Hibbett have a strict return policy?

Hibbett’s return policy is one of the more relaxed in the industry. Unlike other sporting stores, Hibbett does not require a return window and does not charge shipping fees for returns. This makes it a great option for those who are looking to get their items back quickly and without any hassle.

Conclusion

Hibbett’s return policy is incredibly customer-friendly, and as long as you follow the proper process, you’ll get your total refund. Ensure you meet the criteria and make returns before the 60-day timeframe to save a lot of hassle and make good use of the return policy.